Frequently Asked Questions
Check out our FAQs to see if your question has already been answered.
Ordering an avatar is quick and easy. First you select the number of avatars you need, then upload your photo, fill out a small form with your information, select if you want any extras and click on the order button.
First the artist makes a rough sketch based on the photograph you sent us via email, then he cleans it up, it and finally adds the colors.
You can pay us through Paypal which we chose because it has an additional layer security for the customers who’d like a refund.
After you approve the avatar we made, you’ll be sent the files via e-mail.
If you are not pleased with the results, we will give your money back.
You will get a .AI .EPS and .JPEG in a compressed zip file. The standard .JPG size is 2400x2400px, 300dpi RGB, unless you ask otherwise, in which case we can change that
Yes, at the bottom of each email there’s a button for this purpose.