Revision Policy

At Avatoon, our goal is to deliver high-quality cartoons right from the start. However, if you’re not completely satisfied with the results, we encourage you to share your feedback. We’ll work closely with you to make revisions until you’re happy with the outcome. Most of these revisions are included at no extra cost as part of our commitment to your satisfaction.

What’s Included in Free Revisions:

• Color Adjustments: Changes to skin tone, hair color, eye color, or clothing colors.
• Facial Tweaks: Minor adjustments like adding a bigger smile, altering the shape of eyes, nose, or face, or adjusting age or slimness.

These minor revisions are included as long as they don’t exceed 25% of the time spent on the original artwork. If your changes exceed this limit, we will notify you and discuss the next steps.

What’s NOT Included in Free Revisions:

• New Reference Photos: Redrawing the avatar based on a different photo.
• Position Changes: Modifying the head or body position, such as changing a side view to a front-facing view.
• Significant Additions: Adding new elements or changing the type of clothing (these must be specified in the order notes).

These significant changes require additional time and will be charged separately to ensure the quality of the final product. To avoid extra charges, please specify any major changes in the order notes.

Timeline for Revisions:

Once we receive your feedback, our team will start working on the revisions. The typical turnaround time is 1-2 business days, though this may vary based on the complexity of the changes and the number of avatars purchased. We strive to complete revisions as quickly as possible to ensure your satisfaction.

Final Approval

Once you approve the preview, you confirm your satisfaction with our service. After approval, you will receive the final high-resolution version, marking the end of our transaction. At this point, no further free revisions or refunds will be provided.

Contact Information

If you have any questions or need clarification, please feel free to reach out to us at [email protected]. We’re here to help and ensure you have the best experience possible!